Our Services

Ritter Elevator consultants approach each new project focusing on the unique needs of the customer. We initiate an in-depth discussion of current challenges being faced pertaining to the elevators’ performance, reliability, and safety with the goal to address each issue in a timely and efficient manner. We customize our consulting services according to the timelines and goals determined by the customer.

Our typical initial approach to elevator maintenance management is as follows:

• Perform a detailed equipment survey to ascertain the conditions and document equipment and/or maintenance deficiencies

• Review of existing service contract(s) scope of coverage and terms and conditions

• Review the last 24 months of service records from existing contractor and consolidate the information into a manageable concise report of preventive maintenance performed, repairs completed, safety test performance, and service call details

• Review of invoices for accuracy and legitimacy

Ongoing elevator maintenance management includes:

• Facilitate quarterly service meetings with ownership and the service provider reviewing preventive maintenance, recent and upcoming repairs, safety test schedule, incoming invoices, open violations, service call resolutions and response times

• Create and continuously update the best course of action for elevator service and be available for elevator inquires and issues