Our Services

Maintenance Management

  • Ritter Elevator consultants approach each new project focusing on the unique needs of the customer. We initiate an in-depth discussion of current challenges being faced pertaining to the elevators’ performance, reliability, and safety with the goal to address each issue in a timely and efficient manner. We customize our consulting services according to the timelines and goals determined by the customer.

    Our typical initial approach to elevator maintenance management is as follows:

    • Perform a detailed equipment survey to ascertain the conditions and document equipment and/or maintenance deficiencies

    • Review of existing service contract(s) scope of coverage and terms and conditions

    • Review the last 24 months of service records from existing contractor and consolidate the information into a manageable concise report of preventive maintenance performed, repairs completed, safety test performance, and service call details

    • Review of invoices for accuracy and legitimacy

    Ongoing elevator maintenance management includes:

    • Facilitate quarterly service meetings with ownership and the service provider reviewing preventive maintenance, recent and upcoming repairs, safety test schedule, incoming invoices, open violations, service call resolutions and response times

    • Create and continuously update the best course of action for elevator service and be available for elevator inquires and issues

Repair, Upgrades, & Capital Planning

  • Elevator repair, upgrades, and capital planning involves the following:

    • Survey condition of equipment

    • Perform a detailed analysis of the service call and repair history on each elevator

    • Develop a comprehensive plan with input from ownership and service records

    • Evaluate existing proposals for validity and competitive pricing

    • Obtain competitive pricing for upgrades as needed

    • Validate insurance claims and work with insurance company to document work required from a loss

Modernization Services

  • Modernization services include the following:

    • Survey the existing equipment and note deficiencies

    • Meet with ownership to ascertain needs and budget constraints

    • Provide a detailed specification that outlines the equipment and processes of the modernization project

    • Facilitate a bid process including the walk through, clarifications, bid review, and recommendation

    • Project management including reviewing and confirming submittals, pay applications, project meetings, schedules, interim maintenance, etc.

    • Final inspection, punchlist follow-up, and project closeout

New Construction, Design, & Installation Services

  • New construction, design, and installation services include:

    • Review of site dimensions, usage requirements, building populations, budgetary constraints and construction requirements

    • Elevator design and drawings

    • Creation of detailed specifications

    • Facilitate a bid process including clarifications, bid review, and recommendation

    • Project management including reviewing and confirming submittals, pay applications, project meetings, and schedules

    • Final inspection, punchlist follow-up and project closeout

Due Diligence

  • Elevator due diligence includes the following:

    • Survey the elevator(s)

    • Review the service and service call records

    • Provide a detailed report of the equipment condition noting any immediate needs and life expectancy information

    • Submit report and recommendations for short and long term budgeting requirements