Testimonials
200 Public Square
"From our very first interaction, Liz has consistently demonstrated an incredible level of thoroughness in every aspect of her service. Her meticulous attention to detail ensures that no stone is left unturned, providing us with complete confidence in her recommendations and solutions. We particularly appreciate her expertise and the seamless support she provided for our building at 200 Public Square in downtown Cleveland, where her insights were invaluable.
Beyond her comprehensive approach, Liz's responsiveness is truly remarkable. We always feel exceptionally well-informed and supported, knowing that she is readily available to address our questions and concerns promptly and effectively. This consistent and clear communication has been invaluable to our projects.
What truly sets Liz apart is her unwavering honesty and genuinely compassionate approach. In an industry where clarity can sometimes be elusive, her straightforward and transparent communication is incredibly refreshing. She consistently provides candid advice, always with our best interests at heart, and her genuine empathy shines through in every interaction. It's clear that it's not just about the technical expertise; it's about the profound human element she brings to her consulting. It has been an absolute pleasure working with Liz, and we wholeheartedly recommend Ritter Elevator Consulting to anyone seeking top-tier, trustworthy elevator consulting services.”
Tammy Dorfeld
CRM Companies
“We have used Ritter elevator consulting services for three years. During this time, we have not only saved money, we acquired a new service company at a competitive price and also vastly improved our quality of service. Response times are monitored against our contract. The billed invoices are reconciled quarterly by Ritter for additional savings. I would highly recommend their services.”
Marcie Gilmore, Marketing Consultant & Realtor
Cleveland Public Library
"Ritter Elevator Consulting has been a great partner to Cleveland Public Library! Jim and Liz are consummate professionals and terrific collaborators. They bring a wealth of experience, technical savvy, and a focus on growing partnerships and developing effective strategies for managing our diverse portfolio of elevators. We've seen an immediate positive impact in the performance and reliability of our equipment. I highly recommend Ritter Elevator Consulting to any building owner seeking improved efficiency and effectiveness of their vertical transportation systems!"
John Lang
John Carroll University
“Every time I’ve worked with Ritter Elevator Consulting, I’ve come away with a better game plan for our elevators, a clearer understanding of how elevator service companies operate, and most importantly, significant budget savings on our elevator strategy. If you own or manage elevators, I can’t think of a better investment than bringing Ritter on board. Their expertise, transparency, and strategic approach consistently deliver exceptional value."
Jeremy Johnston
Namdar Realty Group
“Working with Ritter Elevator Consulting was an excellent decision for managing the elevator & escalator needs across several of my commercial retail properties. Their expertise was invaluable in determining not only the proper maintenance agreements, but also what repair work was actually necessary—and what was not. They helped ensure that the costs we were being quoted were fair and appropriate, which saved both time and money. Liz, in particular, was consistently professional, communicative, and proactive throughout the entire process. She kept me updated every step of the way and brought a direct, effective approach when dealing with vendors that truly made a difference. I felt confident knowing I had knowledgeable, experienced support in my corner. I highly recommend Ritter Elevator Consulting to anyone looking for expert guidance in elevator & escalator maintenance and vendor management.”
Zack Hoge
Great Lakes Science Center
“Ritter Elevator Consulting has been a valuable partner with Great Lakes Science Center over the last few years. We have been able to ensure our elevators and escalators are safe and reliable and that we are not overpaying for these services.”
Amanda Taunt
The Capital Realty Group
“Ritter Elevator Consulting provided a comprehensive elevator condition report and assessed the billing and upgrade work performed by our elevator service provider. This analysis is key to holding the contractor accountable both fiscally and operationally.”
Tim Teicher
Franciscan Village of Our Lady of Angels
“Working with Liz from Ritter Elevator Consulting has been an absolute game-changer for our site’s operations. Her responsiveness has continually left us assured that our elevator concerns are always a top priority. Liz has also demonstrated unparalleled strength in negotiating with vendors. Her deep and extensive experience in the elevator industry is evident in every interaction, including complex contract discussions, allowing her to secure favorable terms and ensure we receive the best possible service and value. Thanks to Liz, we're able to confidently step back and dedicate our focus to our core day-to-day responsibilities. We trust her completely to provide thorough accountability around the terms of our elevator contracts, knowing that she's meticulously overseeing every detail. Liz is an invaluable partner, and we highly recommend her services.”
Alister Englehart